Privacy Policy

Privacy Policy

Effective Date: [6 June 2024]

Welcome to Eelzy.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, billing information, etc. (only when voluntarily provided during purchases, sign-ups, or inquiries).

  • Usage Data: IP address, browser type, pages visited, time spent on the site, and other analytical data via cookies and third-party analytics tools (e.g., Google Analytics).

  • Device Information: Information about the device used to access our site including operating system, device type, and browser.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Improve your browsing experience on eelzy.com

  • Send updates, promotions, and marketing communications (only with your consent)

  • Respond to your inquiries and customer support requests

  • Detect, prevent, and address technical issues or fraudulent activity

3. Sharing Your Information

We do not sell or rent your personal data. We may share your data only with:

  • Service providers (e.g., payment processors, shipping partners, analytics services) under strict confidentiality agreements.

  • Legal authorities if required by law or in response to valid requests (e.g., court orders).

4. Cookies and Tracking Technologies

Eelzy.com uses cookies and similar tracking tools to:

  • Remember your preferences

  • Monitor website performance

  • Deliver relevant advertising and retargeting

You may disable cookies through your browser settings, but some features of our site may not work properly as a result.

5. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of online transmission or storage is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access or update your personal information

  • Request deletion of your data

  • Opt out of marketing communications

  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at [teameelzy01@gmail.com].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated "Effective Date."

9. Contact Us

For any questions or concerns regarding this Privacy Policy, you can reach us at:

Email: teameelzy01@gmail.com
Website: https://www.eelzy.com